Business Intelligence with SAF
Business Intelligence with SAF
More about Business Intelligence
Data has long been one of the most valuable assets of a company, and using BI is a necessity for successful business development.
SAF allows you to effectively track various business metrics and respond promptly to critical changes. All useful information is presented in informative dashboards.
SAF allows you to effectively track various business metrics and respond promptly to critical changes. All useful information is presented in informative dashboards.
About the case
But let's not talk for long, it's better to show everything.
In the video, we check the asset-service model and see that in the business branch, the number of technical support requests has increased. Apparently, customers are facing some issues. Moving to the orders dashboard, we see that the number of successful orders has significantly decreased. For us, this is a bad sign, meaning there are some technical problems.
Quite quickly, we find out that the order service cannot connect to the database. It is overloaded due to suspicious requests from the user GreenRichard. In previous episodes, we have already discovered that this suspicious user has caused a lot of trouble within our company.
In the video, we check the asset-service model and see that in the business branch, the number of technical support requests has increased. Apparently, customers are facing some issues. Moving to the orders dashboard, we see that the number of successful orders has significantly decreased. For us, this is a bad sign, meaning there are some technical problems.
Quite quickly, we find out that the order service cannot connect to the database. It is overloaded due to suspicious requests from the user GreenRichard. In previous episodes, we have already discovered that this suspicious user has caused a lot of trouble within our company.
Summarize
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Users from business development can also benefit from SAF for tracking business metrics.
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Any dashboard can be modified to suit the company’s goals.
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You can drilldown into raw data at any time to solve tasks.
Thus, we have established that there are some suspicious activities happening in the company, as well as identified who is responsible for it and which other structures have been affected by these events.
